About ClosedLooops
We built ClosedLooops because we watched too many good businesses lose revenue they had already earned.
The home service reality
The home service industry runs on relationships, trust, and showing up. Owners in this space work incredibly hard, build real operations, and earn the kind of loyalty that most businesses spend years trying to manufacture. The work is honest. The results are real. And yet, somewhere between sending an estimate and closing a job, thousands of dollars quietly disappear every single week.
We watched this happen repeatedly. A customer gets an estimate and says they'll think about it. The owner gets busy. Life moves fast. That job gets forgotten and gets booked somewhere else. A loyal customer from eight months ago is ready to come back, and she would have... except she couldn't remember the name of the company. She finds someone else in thirty seconds on Google.
These aren't failures of the business. They're failures of the system around the business. Owners don't need to work harder. They need infrastructure that works in the background while they focus on the actual work.
That's the reason ClosedLooops exists.
What We Believe
We believe that the revenue a home service business has already earned deserves to be collected.
Earned Revenue
Every estimate sent is a door opened. Every completed job is a relationship that has real value beyond that single visit. The tools that surround this industry have never been built to honor that reality... until now.
Built for Reality
Software should be built around how home service businesses actually operate. Job duration changes based on property size, stories, services, and crew. ClosedLooops was built to understand this from the ground up.
Personal Automation
Automation should feel personal. Every message we send references the customer's name, address, exact service, and when they received it. It reads like you sent it yourself, because it was built to sound exactly like that.
Who We Serve
ClosedLooops was built for home service businesses generating $300,000 to $5 million a year. Owners in this range have already figured out the hard part. They have crews, customers, systems, and momentum. What they need is a platform that captures the revenue slipping through the gaps at the top of their operation.
Pressure washers, window cleaners, HVAC operators, pest control companies, roofing contractors, landscapers, cleaning services, plumbers... if you send estimates and complete jobs, ClosedLooops was built for you.
The Platform
ClosedLooops brings three engines together in a single platform.
Follow-up Engine. Automatically follows up on every unsold estimate with a multi-touch sequence over SMS and email that stops the moment the customer responds or books.
Re-engagement Engine. Re-engages past customers at the exact right interval based on the service they received, keeping your business front of mind at the moment they are most likely to rebook.
Smart Booking Engine. Calculates real job durations, checks your team's availability, and lets customers book a confirmed arrival window without a single phone call.
The result is a system that works every day without needing to be managed every day.
Get in Touch
We are a small, focused team that cares deeply about the businesses using ClosedLooops. If you have a question, a feature request, or just want to talk through whether ClosedLooops is the right fit for your operation, we want to hear from you.
[email protected]A real person will respond.